Privacy Policy

We collect the information you provide when requesting a quote, booking a service or contacting our team. This can include your name, email, phone number, service address, vehicle details, appointment preferences, messages and service notes or photos. Payment information is processed through our payment provider. We also keep records of consent and communication delivery.

We use this information to respond to inquiries, prepare quotes, schedule and provide detailing services, manage invoices and payments, support customers and maintain business records. If you opt in to text messages, we may send booking confirmations, reminders, service updates and one post-service review request. We do not infer SMS consent from a contact import or a quote request.

We do not sell or share mobile phone numbers, SMS opt-in information or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

We may provide information to service providers that help us deliver our services and communications, such as messaging carriers and delivery providers. These disclosures support the requested service; they do not authorize a third party to market to you. See our SMS Terms for message preferences and opt-out instructions.

We use providers for website and app hosting, customer records, payment processing, email and phone or text communications. They receive the information needed for those functions. We may also disclose information when required by law or reasonably necessary to address fraud, protect safety or enforce our service arrangements.

We retain information as needed to provide services, maintain business and payment records, honor communication preferences and meet applicable obligations. Contact us to request access to, correction of or deletion of your information. Some records may need to be retained for accounting, dispute resolution, security or legal requirements. Reply STOP to stop text messages; opting out does not prevent you from booking a service.

For privacy questions or requests, email samuel@eternodetailing.com or call (954) 621-7663. We will post policy updates on this page with the effective date.